This Privacy Policy explains how Kidlooks, operated by VIGOX INTERNATIONAL PRIVATE LIMITED, collects, uses, stores, and protects information when you visit or purchase from https://kidlooks.in.
We may collect information such as:
Name
Email address
Mobile number
Billing and shipping address
Order and transaction details
Device, browser, and IP information
Information submitted through forms or customer support
Payment information is generally processed securely by third-party payment gateways. We do not directly store complete card details, UPI PINs, or banking passwords.
We may use your information to:
Process and deliver orders
Confirm payments
Provide customer support
Process returns, exchanges, and refunds
Send order and delivery updates
Prevent fraud and misuse
Improve our website and services
Send promotional communications where permitted
We may share necessary information with trusted third parties such as:
Payment gateways
Courier and logistics partners
Website and hosting providers
Analytics providers
Communication service providers
Government or regulatory authorities where legally required
Information is shared only when reasonably necessary for providing our services or complying with applicable law.
Payments made through our website may be processed by authorised third-party payment gateways.
These payment providers may collect and process transaction-related information according to their own privacy policies and security practices.
Our website may use cookies and similar technologies to:
Remember preferences
Maintain shopping cart functionality
Understand website usage
Improve performance
Support analytics and marketing activities
Users may manage cookies through their browser settings. Disabling certain cookies may affect some website features.
We use reasonable security measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no internet-based system can guarantee complete security.
We may retain personal information for as long as reasonably necessary to:
Complete transactions
Provide customer support
Maintain accounting and business records
Resolve disputes
Comply with legal requirements
Information that is no longer required may be deleted or anonymised where appropriate.
Subject to applicable law, users may request access to, correction of, updating of, or deletion of their personal information where such rights are legally available.
Requests may be submitted through our customer support channels.
Our products are intended for children, but purchases and use of our online shopping services should be carried out by parents, guardians, or other adults legally capable of completing a transaction.
We do not knowingly request children to independently provide sensitive payment information.
Our website may contain links to or integrations with third-party services.
We are not responsible for the independent privacy practices of third-party websites or services. Users should review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time due to changes in our services, technology, business practices, or applicable laws.
The updated version will be published on this page with a revised "Last Updated" date.
For questions, concerns, or requests regarding this Privacy Policy, please contact us through the customer support details available on our Contact Us page.